Why people aren’t attending business events: new Freeman Report

i By May 22, 2026 No Comments

The latest installment in Freeman’s series on event trends takes a hard look at why potential attendees choose not to participate in professional conferences and trade shows.

Designed for event marketers, organizers, show managers, and association executives, Freeman Trends Report: What’s Keeping People Away provides a clear view of the audience they have yet to convert, and what it will take to reach them, using data-driven insights.

Download Freeman Trends Report: What’s Keeping People Away HERE.

Based on nearly 20,000 responses who are part of the target audience for specific industry events but have not attended those events, the report reveals a consistent gap between how events are positioned and how this audience evaluates value.

The report answers a key question for event organizers: why don’t potential attendees attend conferences and trade shows – and what would change their decision? In this research, “non-attendees” refers to professionals who are part of an event’s target audience but have not attended that specific event.

The findings show that non-attendance is rarely driven by lack of awareness or interest. This audience isn’t disinterested. They’re unconvinced. Instead, potential attendees are making a deliberate value decision. If they do not clearly see how an event will help them achieve their professional goals, they will not attend.

Key findings from What’s Keeping People Away include:

  • 60% of non-attendees say they would be more likely to attend if events offered education only available in person
  • Non-attendees skew toward younger, career-focused professionals, prioritizing advancement over social or experiential elements
  • Hands-on learning and participatory experiences rank as the most important differentiators for this audience
  • Traditional draws like after-hours events and entertainment rank among the least influential factors in driving audience decisions
  • “Value for cost” is the leading consideration, with many unconvinced the experience will deliver meaningful professional outcomes

“Most events are designed for the people already in the room,” said David Saef, managing director, Freeman Strategy & Insights. “But the real opportunity is the audience you haven’t won yet. Potential attendees aren’t rejecting events; they’re questioning whether the value is clear enough to justify attending.”