Customers on board Air Canada flight AC692 operated with Fin 451 (C-GITU) on Saturday, October 21, 2023, shared a pilot’s eye view of the take-off thanks to to new exterior cameras connected to the aircraft’s seatback entertainment system. The new camera feature, a first for a narrow-body aircraft, is one of several innovations unveiled with the airline’s first upgraded Airbus A321, which has been redesigned from nose to tail.

“We’re proud to welcome customers on board to experience the comfort, convenience, and connectivity of our latest cabins. These upgraded fleet interiors will align the A320s and A321s to the highly popular A220 experience, further strengthening our industry leading product offering,” said Mark Nasr, executive vice-president, Marketing and Digital, and president of Aeroplan. “Additionally, new features such as our inflight entertainment system streaming exterior aircraft camera feeds, Bluetooth connectivity, and free, fast internet connectivity will be extremely popular with travelers. We will continue advancing our product leadership by trialing more new in-flight experiences with this A321 and expanding those learnings to additional aircraft in our fleet.”

Highlights of new cabin features:

• Larger overhead bins – Latest Airbus Airspace XL design, the largest overhead bins in-class that will also be installed on the Airbus A321XLRs.
• Upgraded seating – Presents a standardized product across the Air Canada narrowbody fleet in both Business Class and Economy. The new seats are designed to optimize passenger personal space, improve ergonomics, and provide more storage giving customers a more comfortable experience.
• Bluetooth audio – Air Canada’s newest IFE system will feature a Bluetooth-enabled seatback monitor. Customers will be able to connect their personal headsets while watching video on demand, live TV, or listening to podcasts or music. This initiative helps reduce usage of single-use headphones and supports Air Canada’s sustainability objectives in reducing waste.
• New exterior cameras – Customers can now watch their flight live thanks to a new first-in-class narrowbody tail and belly camera system providing high-resolution, real-time video of the aircraft exterior.
• Full color LED mood lighting – New cabin lighting system will allow different ambiances to be set depending on time of day and phase of flight.
• Fast and reliable WiFi – Upgraded satellite-based connectivity.
• Power options at all seats – All customers have access to power outlets, USB-A and USB-C.

The new IFE system being installed on the Airbus A321 and A320 fleets will feature Air Canada’s in-flight entertainment via screens at each seat. Live TV (BNN, CTV, LCN, RDS, TSN1 and TSN2) is also available on all flights operated by this aircraft, including when flying over the US.

Air Canada’s remaining 14 Airbus A321s and its eight A320s will be retrofitted starting this fall through to the end of 2025.  With these upgrades, customers will benefit from an elevated narrow-body cabin experience, in line with the cabins of the Airbus A220 and Boeing 737 MAX aircraft that comprise the majority of Air Canada’s narrowbody fleet.

The new cabin also reduces the overall weight of the A321 by approximately 240 kilograms, which will reduce fuel consumption for the entire fleet once the work is completed by more than 2.4 million liters and reduce GHG emissions by 6,256 tCO₂ equivalent per year, or the equivalent of the electricity used annually by 4,185 Canadian homes.